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All FAQ

How do I book an excursion or activity?

Booking with Anna and Layla Travel is easy! Simply browse our website, select your desired excursion or activity, and follow the prompts to complete your reservation. If you need assistance or have any questions, feel free to contact our friendly customer


What payment methods do you accept?

We accept a variety of payment methods for your convenience, including credit/debit cards and PayPal. Rest assured that all transactions are secure and encrypted to protect your personal information.


Can I cancel or modify my reservation?

Yes, we understand that plans can change. Depending on the excursion or activity, cancellation and modification policies may vary. Please refer to the specific terms and conditions provided during the booking process or contact us for assistance.


Is there a customer support team available to assist me?

Yes, our dedicated customer support team is available to assist you with any questions or concerns you may have. Whether you need help with booking, require assistance during your trip, or have inquiries about our services, we're here to help. Contact us


Do you offer group discounts or custom packages?

Yes, we offer group discounts and can also create custom packages tailored to your group's needs and preferences. Whether you're planning a family vacation, corporate retreat, or group excursion, our team can help you create a memorable experience. Contac


Is there a minimum age requirement for excursions and activities?

The minimum age requirement varies depending on the specific excursion or activity. Please refer to the individual activity details for age restrictions and requirements. If you have any concerns or questions about age requirements, feel free to contact u